Strategic Property operations • Transitional team leadership
Exceptional Portfolio management

Leading Global IT, Delivering Local Impact

Seasoned, results-oriented Senior IT Program and Service Delivery Manager with 25+ years of experience leading complex, cross-functional programs for Fortune 500 enterprises. Proven expertise in Agile delivery, cloud transformations, and optimizing IT portfolios to drive efficiency, speed, and business alignment.

  • Led a Single cloud strategy program to migrate systems to AWS cutting cost by 25% and boosting performance for 2500+ users.
  • Managed IT portfolios exceeding $10M, optimizing cost, vendor performance, and delivery across infrastructure and applications.
  • Achieved a 30% reduction in incident resolution time through service management process enhancements and automation.
  • Accelerated project delivery timelines by 25% through Agile adoption and cross-functional team alignment.
  • Spearheaded an $8M business transformation initiative, delivering enterprise-wide process improvements and enhanced system performance.
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About Sunil

Technology Leader with 25+ years of experience and a proven track record of driving digital transformation, enterprise-scale cloud migrations across Fortune 500 companies. Expert in aligning technology strategy with business needs to deliver cutting-edge products, foster operational excellence, and optimize cost. Demonstrated success in driving IT modernization projects exceeding $10M, increasing operational efficiency by 30%, and reducing annual operational costs by ~$1M.

Core Skills

  • IT Program & Project Management
  • IT Strategy & Enterprise Transformation
  • Service Delivery Management
  • Application & Infrastructure Modernization
  • Cloud Migration
  • IT Financial Management & Budgeting
  • Vendor Sourcing & Governance
  • Cost & Revenue Optimization
  • Agile & Scrum Methodologies
  • ServiceNow & JIRA Integration
  • Team Development & Leadership
70+
Migrated applications to cloud infrastructure
  • Evaluated and optimized 250+ IT vendors, resulting in 30%+ rate reduction through vendor consolidation to top 5 strategic providers
  • Transformed 15+ teams to Agile and DevOps, reducing delivery timelines by 25%
  • Cut incident resolution times by 30% through ITSM process improvements
  • Migrated 70+ applications to cloud infrastructure with zero business disruption
  • Managed budget of $80M+ for client’s IT department

Industries​

  • Energy (Oil & Gas)
  • Retail
  • Automotive

Case Studies

Vendor Sourcing Strategy & Marketplace Optimization

Situation

With over 250 vendors in its IT portfolio, the client faced inefficiencies in vendor selection, compliance risks, and inconsistent service quality. The lack of a central evaluation process resulted in delays and redundant spending.

Task

Design and implement a scalable, compliant vendor sourcing strategy that would:
  • Streamline vendor selection
  • Reduce sourcing cycle time
  • Identify top-tier strategic partners
  • Ensure contractual compliance

Action

  • Audited 250+ vendors across performance, cost, risk, and strategic fit
  • Created a tiered vendor classification model and scorecard framework
  • Automated parts of the RFP/RFI lifecycle to improve decision speed
  • Led cross-functional workshops to align sourcing with operational and compliance needs
  • Built a centralized marketplace and standardized the contract document templates for future engagements

Results

  • 40% reduction in vendor selection cycle time
  • Top 5 strategic providers selected and contracted
  • Improved vendor performance and cost predictability
  • Contracting lead time reduced from 120 days to 25 days
  • 100% contractual compliance on all new vendor agreements

 

IT Identity & Domain Creation for Subsidiary Spin-Off

Situation

A major energy company was spinning off one of its business units into a new, independent entity. To support this transition, the new company needed its own domain, branding, identity infrastructure, and separation from the parent IT ecosystem without disrupting operations.

Task

Deliver a seamless transition by:
  • Creating a new IT identity for the subsidiary (domain, email, systems access
  • Establishing independent IT policies, tools, and access management
  • Ensuring zero disruption to business operations during cutover

Action

  • Defined new identity standards (Active Directory, DNS, email domains, branding assets)
  • Collaborated with InfoSec, infrastructure, legal, and HR teams to ensure policy compliance
  • Oversaw domain registration, email setup, and third-party tool integrations
  • Created an end-to-end transition roadmap, communication plan, and user onboarding flow
  • Developed business continuity protocols and technical contingency plans

Results

  • Launched an independent IT identity and digital ecosystem within 90 days
  • Successfully registered and activated a new domain with secure DNS and email services
  • Migrated 1,500+ users to new identity infrastructure with zero business disruption
  • Ensured full compliance with corporate, regulatory, and security standards
  • Delivered reusable templates and governance model for future spin-offs

 

Agile Transformation of IT Operating Model

Situation

The client's IT department operated with siloed project and operations teams, often disconnected from business priorities. Delivery cycles were long, change responsiveness was low, and there was no standard approach to managing work across teams.

Task

Redesign the IT delivery framework to:
  • Align with business units more effectively
  • Transition to Agile methodologies (SCRUM & Kanban)
  • Improve speed, transparency, and stakeholder collaboration

Action

  • Assessed the existing delivery structure, tooling, and pain points through workshops and stakeholder interviews
  • Developed an Agile operating model, tailored for business and infrastructure teams
  • Embedded Agile coaches, facilitated training sessions, and rolled out Kanban boards and Scrum cadences
  • Partnered with leadership to align product owners and delivery teams under shared KPIs

Results

  • Successfully transitioned 15+ teams to Agile delivery models
  • Achieved a 25% reduction in delivery timelines across application enhancements and infrastructure projects
  • Established recurring sprint planning, demos, and backlog refinement cycles across teams
  • Boosted stakeholder visibility and satisfaction through improved transparency and faster outcomes
  • Delivered an Agile playbook and team maturity model to support long-term sustainment

 

Finance Continuity & IT Budget Management Innovation

Sitaution

The client’s IT finance function was abruptly disrupted:
  • The outgoing Finance Manager had retired.
  • The replacement resigned with only 2 days' notice.
  • It was year-end close, a high-stakes financial period with significant compliance implications.
No documentation or transition plan was available.

Task

Sunil was asked to temporarily take over financial operations for IT and:
  • Close the books for the current financial year
  • Ensure continuity of reporting and compliance
  • Propose a long-term solution to reduce risk and improve transparency

Action

  • Learned financial processes, terms, and tools in under a week through documentation review, self-learning, and collaboration with stakeholders
  • Took charge of vendor invoicing, budget validation, accrual processing, and reconciliations
  • Successfully closed the books for the fiscal year within 13 days
  • Created a business case for a centralized IT Budget Management Application
  • Led design and requirements for an app to track spend, usage, and accruals, with dashboards tailored for the CTO and budget owners

Results

  • Completed year-end close in 13 days, avoiding compliance risk or delays
  • Launched a business-aligned IT budget tracking solution
  • Reduced reliance on individual knowledge through systemized financial processes
  • Improved visibility and accountability for IT spend across all departments
  • Delivered a tool now used as a financial planning model for all future IT budgeting cycles

 

Testimonials

"I can confidently say he brings a rare combination of technical expertise, leadership, and business acumen to every engagement. Sunil consistently delivers results, whether it's driving Agile/DevOps transformations, managing large-scale cloud migrations, or leading global IT teams. His ability to align technology initiatives with business goals is impressive, and his deep experience in the Energy sector made a real impact on our projects."
Aileen Godoy-Quinto
CTO at K&B Global Consulting
"Sunil demonstrates a legacy of taking serious ownership in whatever assignment he undertakes, staying the course until it sees completion. Sunil's unique management quality puts team members at easy and inspired at all times. Always a High achiever and a Good mentor!!"
Srilatha 'Sheryl' Kalvala
Senior IT Manager - AWS CLOUD Migration and Modernization, TN Dept. of F&A, R&R Domain
"Sunil is a highly focused, well organized, hard-working, and result-oriented manager with expertise in leading large teams, managing his clients and stakeholders, and successfully completing and delivering IT projects to business."
Trilok Chandak
Senior Principal at Infosys
"Sunil’s clarity in planning and execution ensures that risks are proactively mitigated and dependencies are well managed throughout the project lifecycle. One of his standout qualities is his ability to manage team dynamics with maturity and empathy. He creates an environment where team members feel motivated and aligned, even under pressure."
Dr. Suresh Adiga
TEDx Speaker | Author | IT Program Delivery Expert | Health & Wellness Advocate
"Sunil and I worked on 2 projects together.He was technically very sound. He was very hard working and diligent person.He was very quick learner and had an excellent delivery. Most important aspect was his approachability and friendliness to everyone .As a colleague it was a pleasure working with him. His problem solving and approach to a problems was amazing. He was definitely a go to person for any kind of resolutions within the team."
Shankar Padmanabhuni
Senior Manager Database Operations
"I’ve had the pleasure of working alongside Sunil in a consulting mastermind group, and he stands out as one of the sharpest and most generous minds I’ve encountered. He quickly spotted a challenge I was facing and, without hesitation, helped me rethink my role as a strategy consultant and AI expert—bringing clarity, structure, and real business impact to the table. What makes Sunil exceptional is his rare blend of technical depth, strategic thinking, and genuine empathy. He listens first, asks the right questions, and only then offers insight—and when he does, it lands. If you get the chance to work with him, take it."
Wadi Bardawil
Chief AI Strategist at www.arkivacloud.mx

Articles & Certifications

Articles

Pitfalls to Avoid in Agile Development

Read Article

Certifications

Project Management Professional (PMP) by PMI.org

Certified Scrum Master (CSM) by Scrum Alliance

Certified Software Quality Analyst (CSQA) by QAI Global Institute

Contact

(510) 984-8017

sunil_gupta96@yahoo.com

/sunilkgupta/

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